The Power of Good Advice.
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For many companies, the past is indeed the past. Gone are the days when business cycles and workforce needs could be easily predicted and planned for. Today, the pace of change is accelerating, driven by rapidly evolving technology, AI, shifting workforce demands, and changing business conditions. Organizations must be prepared to respond quickly—while continuing to control costs and maintain productivity. Building flexibility into labor-intensive operations allows companies to adapt as workloads rise and fall without carrying unnecessary fixed workforce costs.
What’s the key to building workforce agility today? A flexible workforce strategy that can adapt to changing business needs. By creating the right balance of core employees, insourced staff, and outsourced or offshore resources, organizations can respond more effectively to economic, seasonal, industry, and technology fluctuations—while maintaining productivity, quality, and control.
Discover how Performance Dynamics can help you build a more efficient, flexible, and productive workforce.
Insourcing Is An Investment
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TO INSOURCE OR TO OUTSOURCE...
THAT IS THE QUESTION
The answer doesn’t have to be one or the other. Outsourcing can provide cost and scalability advantages, while insourcing allows companies to maintain greater control over operations, quality, company culture, and sensitive information. Finding the right balance among workforce strategies gives organizations the flexibility to respond to changing business needs while optimizing cost and performance.
What is Insourcing?
Insourcing is a workforce strategy that allows companies to maintain control of critical operations and competencies while utilizing a specialized partner to manage the people, process, and performance within the client’s environment.
Where do insourcing services apply?
Performance Dynamics Insourcing specializes in providing strategic insourcing solutions for complex task-repetitive functions within organizations. If a company already has the space and equipment, but wants help in managing the people, processes, and performance of a specific function, position, or area, that is where Performance Dynamics Insourcing Solutions apply. PD Insourcing Solutions can be utilized for a year-round operation or a peak/project situation and is based on creating a three-tiered workforce within our client organizations.
Who considers insourcing through PD?
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Companies that are considering outsourcing or offshoring to obtain cost and performance efficiencies, but already own the space and equipment and would like to maintain hands-on control of the day-to-day operations.
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Companies that utilize temporary staffing to obtain flexibility in the workforce, but would also like to achieve high production, quality, and overall performance efficiencies within the flexible workforce.
We're Good With Numbers
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25
Years in Business
1400+
Employees
26%
Average Client Cost Savings
About Performance Dynamics
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For more than 25 years, Performance Dynamics has helped organizations build more efficient, flexible, and productive operations through customized insourcing solutions.
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Founded in 2001, Performance Dynamics specializes in insourcing complex task-repetitive and process-driven functions where workforce stability, productivity, quality, and cost control are critical to success. Rather than offering a one-size-fits-all staffing model, we work closely with each client to understand the business challenge, evaluate the opportunity, and develop a solution designed around their specific operational needs and objectives.
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Our approach combines recruiting expertise, dedicated workforce management, and operational accountability to create programs that deliver measurable results. By taking responsibility for the recruitment, employment, and ongoing management of the workforce, Performance Dynamics enables our clients to maintain greater flexibility while improving productivity, controlling labor-related costs, and allowing internal management teams to remain focused on their core business.
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Over the years, Performance Dynamics has partnered with some of the world's leading organizations, including American Express, the Federal Reserve Bank, JPMorgan Chase, T. Rowe Price, and Xerox. Many of these relationships have extended over multiple years and evolving business needs—a reflection of our commitment to becoming a trusted long-term partner rather than simply a service provider.
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A Hands-On Approach
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Headquartered in Chicago and supporting clients nationally, Performance Dynamics remains an owner-led organization. CEO Shirley Brown-Berchou oversees the operational and financial aspects of the company, while President Gary Hayes leads business development and client relationships.
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That leadership structure is intentional. Our clients have direct access to the people responsible for their programs and can expect a responsive, hands-on management approach from the top down. We believe accountability should never disappear behind layers of management.
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Our objective has never been to become the largest provider in the market. It is to be the best partner for the clients we serve—providing customized insourcing solutions that deliver the right people, the right management structure, and measurable business results.
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Whether an organization is managing growth, restructuring operations, responding to changing volumes, adapting its workforce to the impact of AI and automation, or simply looking for a more efficient way to manage an existing function, Performance Dynamics provides the workforce flexibility and operational support needed to adapt quickly—without sacrificing quality, productivity, or accountability.
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25 Years of Customized Insourcing. Measurable Results.
Key Client List
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American Express
Conduent
Federal Reserve Bank
Fidelity Information Systems
Symcor
T. Rowe Price
Xerox
Inspira Financial
Harris Bank
JP Morgan Chase
MB Financial
American Century Investments
Contact us
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Email & Phone:
For employment verifications
and other inquiries:
info@pdinsourcing.com
Tel: 312-236-9900
Address
McCormick Building
332 South Michigan Avenue
Suite 900
Chicago, Illinois 60604
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